Improve Customer-Focused Workflow During Rapid Growth.
What We Did:
Piloted customer-facing account teams working across functions and sites. Implemented scalable work practices and team norms to remain agile and responsive to market needs. Successful pilot was then made operational.
” We needed to organically align our long term strategic vision as a technology-based company with changes in the market and customer needs. Waypoint Acuity was instrumental in helping us to construct, implement, and embed cross-functional team best practices in a way that leveraged our strong history and set us on a path towards scalable growth. The results have been incredible these last several months as our partners and customers continue to comment on the positive changes. “
Accelerate Team Development and Address Business Challenges.
What We Did:
Worked with CEO and Team, tying strategy and Corporate/Board objectives to critical C-Suite goals. Identified and prioritized challenges, creating actionable outputs for accountability. Worked through targeted elements of high performing teams by guiding senior management to focus on areas of greatest value.
Strategy + Execution.
High Performing Teams.
” We have been working together for over a year and the improvements I’ve seen with my team, with my abilities and awareness as a leader and how I interact with my colleagues, are immeasurable. Plus, every member of our executive team has expressed similar delight in their relationship with Waypoint Acuity and how they have helped with their teams like prioritizing company goals, communicating with each other effectively, and working through conflict. These invaluable experiences are based on our successful partnership with Tracy and her team. ”